Our Code of Ethics

Demonstrating Integrity with the "Code of Ethics" Page


The "Code of Ethics" page is your company's formal declaration of its commitment to professionalism, fairness, and integrity.

While the "Standards of Practice" defines the technical scope of an inspection (what you do), the "Code of Ethics" defines the professional principles that guide your conduct (how you do it). This page is a powerful tool for building client trust by showing you are bound by a clear set of ethical rules.


Why Is This Page So Important?


  • Establishes Deep Trust: This is the most significant benefit. It reassures clients and agents that you will act honestly, impartially, and in their best interests, free from conflicts of interest.

  • Guarantees Impartiality: The code explicitly addresses critical issues like conflicts of interest. It shows you won't accept "kickbacks" from real estate agents or contractors, and you won't use the inspection to solicit repair work.

  • Reinforces Professionalism: It demonstrates that you are part of a professional industry that holds its members to a high standard of conduct, far beyond just technical skill.

  • Provides Reassurance: For a client, this page is a promise of fair treatment, confidentiality, and an unbiased assessment of their potential home.


What to Include on Your "Code of Ethics" Page


This page is a flexible "rich text" editor, allowing you to format the text clearly. Like the Standards of Practice, the content for this page should be the official text of the Code of Ethics you follow.

Here is the recommended structure:

  • 1. Your Commitment Statement:

    • Start with a brief introduction. State that you have officially adopted and are bound by a specific Code of Ethics (e.g., InterNACHI, ASHI).

    • Explain why this matters—that it guides your conduct, protects your clients, and ensures the integrity of your work.

  • 2. The Full, Unabridged Code of Ethics:

    • Copy and paste the entire, official text of the code. Do not summarize or paraphrase. The value and protection come from the specific wording.

  • 3. Use Clear Formatting:

    • Use the rich text editor's tools to make the code easy to read.

    • Use Headings for major sections (e.g., "Duty to the Public," "Conflicts of Interest").

    • Use numbered or bulleted lists for each individual point or sub-point, just as it appears in the official document.

Key Sections to Ensure Are Included:

  • Duty to the Public: Outlines principles like being fair, honest, impartial, and non-discriminatory.

  • Conflicts of Interest: This is a crucial section for clients. It includes rules like not accepting undisclosed commissions or benefits from other parties related to the transaction.

  • Duty to the Client: This section typically details how you must act in the client's interest (unless it violates law or the code), such as not disclosing inspection results without the client's permission.

Publishing your Code of Ethics in the portal provides your clients and agents with immediate, transparent access to the professional principles you stand by.


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